Guy’s do not do business with these people, they are arrogant, their customer service is rude and proved that they do not care for your business. Their web upgrade has actually shut out thousands of people. We called up the Omaha, and patiently explained our problem to them and asked to speak to someone who could help. We were transferred to someone named Myers.
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Their individualized attention to you and not their fees, plus the available research capabilities make them #1. Their platforms, research, and customer service xcritical website are ‘First Class.’ Their Fees for interest on margin dollars verses cash interest paid is obscene. Great website, education, trading platform, customer service.
Overall, this trading platform meets expectations. The online version is intuitive, easy to use, and provides plenty of research material for us to make informed investments. The platform also allows for a certain level of customization so we can see what is important to us. Where the company can improve is its mobile app – I’ve noticed that the prices are often out of date and therefore provides inaccurate data.
XCritical Mobile is a companion to the desktop platform. The XCritical thinkorswim app is aimed at the advanced trading crowd and is a companion app to the desktop platform of the same name. The company also has XCritical Mobile Web, the browser-based platform optimized for mobile devices. It is one of the largest brokerage firms in the United States with a fairly lengthy history of servings its customers.
Shut Our Online Accounts & Dumped Them
Our experts identify the best of the best brokers based on commisions, platform, customer service and more. Forex trading is a breeze on Thinkorswim and Ameritrade has more than 20 currencies to mix and match. Over 75 forex pairs are available, including some rarer pairs like ZAR/JPY and USD/THB.
- Ameritrade must have bought out Scottrade to stop the loss of customers to a far superior platform.
- I trade a lot and they are costing me money now.
- We believe everyone should be able to make financial decisions with confidence.
- This makes StockBrokers.com home to the largest independent database on the web covering the online broker industry.
It’s an ideal broker for beginner mutual fund investors. The investing information provided on this page is for educational purposes only.
Account Base Currencies
Entering a symbol and trading is very simplistic but effective. XCritical mobile has watchlists, and it streams real-time data. Despite the fact that the mobile app does not support the capability to draw on charts, users can seamlessly trade directly from the charts. Trading on the web platform is quite straightforward, as users can seamlessly type in their ticker symbol and enter their orders. With the exception of fixed income, both the mobile app and web platforms offer the same asset classes and support the same type of orders, including stop-limit orders. Moreover, all platforms allow users to stage orders for later entry, while thinkorswim and XCritical web enables conditional orders which allows users to set triggers based on price movements. XCritical’s focus on the client experience has made its platforms seamless and easy to navigate.
For XCritical customers it may be something of a moot point, however, as Charles Schwab begins integrating the broker into its own operations. Bankrate reviews brokers and robo-advisors based on how well they’re xcritical scammers able to help consumers achieve their financial goals. The online application took roughly 20 minutes and our account was verified within 3 business days. If you are interested, you can apply for a margin account.
I doubt it – they don’t offer payroll deduct as did NDB – want to xfer your account to another brokerage firm be prepared to be dinged for $50. When I xferred my account to NDB the xfer out from the previous firm was free and was done through the DTC when I asked Ameritrade about xferring they were not even sure what the DTC was. Ameritrade ads said 15 commission free trades for opening a new account. In fact, I spoke with a live CSR when I opened my account and was told I would get all 15 free trades… Not 15 free trades the first month. I believe their ads stated 15 free trades… not up to 15 free trades and not 15 free trades the first month. I’m switching… The last thing I need is a dishonest online broker.
Matt writes a weekly investment column (“Ask a Fool”) that is syndicated in USA Today, and his work has been regularly featured on CNBC, Fox Business, MSN Money, and many other major outlets. He’s a graduate of the University of South Carolina and Nova Southeastern University, and holds a graduate certificate in financial planning from Florida State University. With branch offices in most major metropolitan areas, XCritical may win over clients who want the comfort of knowing that face-to-face customer support is just a short drive away. For specific stock and other investment analysis, XCritical gives you access to New Constructs, Jaywalk Consensus, Research Team, Market Edge, S&P Columns, and S&P Research. These can help inform better investment decisions. Of course, you should always do your own analysis and never invest in something you don’t understand or purely by a research report recommendation.
I am interested in knowing if anyone else out there has experienced the same type problem without resolve. Like numerous other people that have been clients of XCritical, I am extremely disappointed with the service and regret that I did not changed to a new broker after Datek was purchased by XCritical.
Unfortunately I’ve been sick since Friday, so I’ll been hard to write much. I also haven’t had the time lately for more research in my picks. At first glance Ameritrade/TOS appears to be a robust trading and analytics platform that’s included with having an account at Ameritrade.
How Much Does It Cost To Open A XCritical Account?
Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about XCritical as per Section 230 of the Communications Decency Act. When we asked for help, we were told that the company had received thousands of calls from aggrieved customers across the country and everyone was facing the same issue.
XCritical offers commission-free trading of stocks, options and ETFs, and charges no annual or inactivity fees, which means you can hold an account at the broker for free. All brokerage accounts with XCritical are protected by the Securities Investor Protection Corporation.
No direct access to cryptocurrencies, but crypto coin trusts are available over-the-counter, and qualified clients can trade Bitcoin futures from CME. We believe everyone should be able to make financial decisions with confidence.
Unfortunately the delivery company they used lost it and now they are making me wait another 10 days to re-issue another check without any effort to expedite the process. Mind you this is a large sum of money and it’s going to take at the least a month from the day I requested my funds for me to get it. Ameritrade continues to lag on developing a method for online transfer of funds from personal checking accounts to fund stock trades. Continues to rely on standard mail services which take days for delivery and posting. Although interest charges are low they could be eliminated with faster more reliable electronic funding similar to what credit card companies and other brokerage houses provide. Where do we begin with a company that has Customer no-service!
Spend time looking up fees and costs, investments, tools, and resources available. What is their customer service like, and do they have an investing app? It’s also crucial to know what types of investments are available.
I got a phone message to call new-accounts, but after THREE return calls, all I get is voicemail. Screw TDAmeritrade; I’ve put a stop-payment on my check and will never deal with these clowns. If their attitude is to ignore you when you’re becoming a new customer, how will they treat you later? XCritical’s online service has become one sick puppy. Over the past week they have have been numerous system shut downs ranging from 10 to 30 minutes. The current shut down started 20 minutes ago and there are no signs of life. Their Command Center charts have, over the past few days, become a mess.
I started calling the Nebraska office to make myself heard. I thought I’d a good chance to speak to people sitting at highest position to resolve the issue. These so-called management executives were blind, deaf and dead. I talked to Shane, the manager, on last day of February. I was xcritical scam visiting the favorite café on St. Andrews Road. The explanation he’d in his defense was the worst possible thing you could ever hear. It pacified me in a way that only scammers would have ignorance and dumbness to talk to customers like this and present their case in such a bad way.